Ready for your next challenge?
We’re hiring for the following positions:
Software Onboarding Specialist – Hospitality
Junior Software Support Specialist
Vacancy: Software Onboarding Specialist – Hospitality
Do you want to make an impact in the hospitality industry without being behind the bar or in the kitchen yourself?
At POSitive Solutions, you use your experience to help hospitality businesses move forward with smart POS (Point of Sale) systems. From the first conversation to the “go-live,” you are the driving force. You understand how the floor works, you speak the language of entrepreneurs, and you make technology practically applicable.
Your impact:
- Portfolio Management: Build and manage your own client portfolio—from intake and demos to proposals and closing deals.
- Project Leadership: Lead projects from A to Z, including planning, training, configuration, testing, and go-live.
- Training: Train managers and staff so everyone can use the system effortlessly.
- Support: Provide hands-on support and handle technical malfunctions decisively.
- Integrations: Collaborate with partners for integrations such as payments, fiscal devices, bar/kitchen displays, inventory management, and online ordering.
- On-site Presence: Regularly visit clients at their locations within the region.
What you bring:
- Hospitality Experience: Proven experience in the hospitality industry (you know how a bar or kitchen operates).
- Tech Savvy: An affinity for or experience with POS software.
- Mindset: You are independent, result-oriented, and stress-resistant.
- Bonus Points: Experience with software implementation or process optimization.
- Communication: Strong communication skills in Dutch and English; Papiamentu or Spanish is a plus.
- Flexibility: Availability outside office hours for go-lives or urgent malfunctions.
- Requirements: A valid Driver’s License (Category B) and your own transportation.
What you get:
- A responsible and versatile role within a small, close team.
- A market-competitive salary and appropriate benefits, including a laptop and phone.
- Room for growth and personal initiative.
- A flexible work environment.
Does this sound like your next step?
Send your CV and cover letter to [email protected] and become the link that brings hospitality and technology together.
Vacancy: Junior Software Support Specialist
Are you tech-savvy, service-minded, and ready to kickstart your career in business technology?
At POSitive Solutions, we empower entrepreneurs in the hospitality and retail sectors with smart, integrated software solutions. As a Junior Software Support Specialist, you are the foundation of our service. You’ll assist our customers with daily challenges, manage smaller projects, and support our senior specialists in delivering high-impact implementations across a variety of industries.
Your Impact:
- First-Line Support: You are the go-to person for client questions. Whether it’s a boutique retail store or a busy restaurant, you troubleshoot issues and ensure their operations stays un-interrupted.
- Project Support: You assist with software implementations and take the lead on smaller-scale projects, such as system updates, inventory imports, or hardware installations.
- Configuration: Learn to build and optimize POS environments—from setting up retail product databases and barcode systems to configuring hospitality floor plans.
- Collaborative Learning: You work side-by-side with our Software Specialists during “go-lives,” gaining hands-on experience in both retail and hospitality environments.
- Continuous Improvement: You help maintain technical documentation and guides to help our clients help themselves.
What you bring:
- Service minded: You’ve worked in retail or hospitality and understand the importance of delivering high service.
- Tech Curiosity: You have a natural affinity for software and a “look under the hood” mentality to see how things work.
- Strong Communication: You are patient, professional, and can explain technical concepts in simple terms.
- Language Skills: Fluency in Dutch and English; Papiamentu or Spanish is a significant plus.
- Mobility: A valid Driver’s License (Category B).
What you get:
- Broad Exposure: The chance to work in diverse environments, from high-end retail to fast-paced hospitality.
- Career Development: Extensive on-the-job training with a clear path to grow into a full Software Specialist or Project Lead.
- Team Culture: A spot in a small, dedicated team where your growth is a priority.
- The Essentials: Competitive junior salary, laptop, phone, and a flexible work environment.
If you’re eager to learn and have a passion for making technology work for businesses, we want to hear from you!Send your CV and a brief motivation to [email protected].
